General Terms & Conditions & Procedure

When a work of art is taken in mediation at Art Dumay, Art Dumay takes care of the entire process of photographing, offering, selling and shipping. All communication with interested parties and buyers is taken care of by Art Dumay. In order to manage the mediation in the right direction, the work is stored securely in the premises of Art Dumay during the process.

(In case of mediation)


The process starts with carefully photographing and describing the work to be mediated. Art Dumay then offers the work on an auction website or in some other way. This is always done at Art Dumay's discretion. It is of course possible to gather information about the selected platform at Art Dumay.

Duration of the agreement

The mediation agreement is entered into for the period of one year after the agreed effective date. If work is not sold after 12 months at the latest, we will contact you to schedule a return pick-up.

Selling online or offline

The work will only be sold if the so-called Reserve Price (RP) is achieved or if no RP has been agreed for the work. The Reserve Price is the lower limit below which a work may not be sold; this will be determined with you.

There is a good chance that your work will be offered on an auction website. Of course, it is then not allowed to bid yourself to increase the price. By means of an IP address check it is possible to accurately see who is bidding on a lot. Art Dumay relies on your honesty.


The buyer must pay to the platform within 3 working days. After the buyer has paid the offered amount, the work will be packed and shipped by Art Dumay within 3 working days. The work is insured for transport. The buyer has the right to return the work within 14 days after receipt (right to buy at a distance). Until the buyer's payment has been received, Art Dumay does not ship anything.


Payment takes place after the platform has paid Art Dumay, this usually takes 4 to 8 weeks. Payment will be made after the sale of all the submitted work. The financial settlement relates to the works actually sold, paid for and held by buyers.


After the sale of all contributed works, you will receive a net compensation as agreed with you. In addition, you will receive a purchase declaration by email after the sale of all contributed works. You must return this statement, completed and signed, to, or by post to Art Dumay, Cockeveld 4, 5672AE Nuenen. Payment by Art Dumay takes place between 6 and 8 weeks after the signed purchase declaration has been received by Art Dumay by post or e-mail.


Art Dumay only communicates after the sale of all contributed works or at the latest after 12 months. In the meantime Art Dumay will not approach you.   

Art Dumay will go through the best possible sales processes in order to sell your work. This means that Art Dumay will use the channel of your choice as it sees fit. 

Sales opportunities

Art Dumay uses its marketing tools to promote your work, but does so at its own discretion based on experience and opportunities in the market and with prospects. The works can be offered directly to prospects or may be in an external sales process. 

Returned works

The works you have given on consignment remain your property until they are sold to an external party.   

During the contract period, during which the work will be mediated for sale by Art Dumay, the works cannot be withdrawn from sale by Art Dumay.

One month before the expiration of the contract you can indicate that you would like to return the work, this is possible under certain circumstances:

- Provided the work is not part of an identifiable sales process with a prospect or customer of Art Dumay.

- Provided there is no option at work

If there are any of the above circumstances, please inquire about the possibilities of obtaining a return.

However, Art Dumay can decide to return the works to you in the interim, during the term of the contract, if, after research and various sales actions, the works do not turn out to be potential or saleable. Art Dumay will communicate this return request to you in writing.

Registration and insurance

The transferred works are in good condition, unless otherwise stated in the correspondence with you (any defects). Your works are insured by Art Dumay during the duration of the consignment agreement for at least the amount you will receive on sale as agreed between you and Art Dumay and confirmed by Art Dumay.

Any necessary changes to the works, including a new list, will be made on the basis of Art Dumay's insight in order to promote sales opportunities. Old materials, such as the old frame, will be kept with the work.